Our Family

Breckenridge Grand Vacations (BGV) is the parent company of Gold Point Resort, Grand Timber Lodge, the Grand Lodge on Peak 7 and the Grand Colorado on Peak 8.

BGV’s developers, Mike and Rob Millisor along with partner Mike Dudick, have been bringing families together and creating grand vacations since 1984.

Breckenridge Grand Vacations was built upon the belief that the success of their company would be determined by the positive impact it had on their owners and guests, employees and the community. The developers of the company also embraced the concept that BGV would be the best in sales if they were first and foremost the best in customer service. The company has embraced the Net Promoter methodology company-wide and consistently beats industry averages with its high scores. BGV now creates Grand vacations for over 23,000 owners and employs over 550 staff members.

Tragically, Rob Millisor passed away in October 2015 while on a humanitarian visit to Nepal. His selflessness and insurmountable drive to help others continue to inspire us all and we are humbled to pay tribute to Rob’s passion for giving back. He is greatly missed by us all, but his legacy lives on.

Now, with a company made up of over 550 employees, the developers continue the family feeling of a small company that has led to their success. They make a conscious effort to know each and every employee, and they have structured the management and support staff in a way that has fostered communication and mobility within the company.

The management team created its mission statement, “Our Family Commitment: Always Grand Vacations,” and implemented training programs to guarantee a culture of excellence in customer service for all employees. The resulting five hospitality standards at Breckenridge Grand Vacations are:

  1. We always greet every guest with enthusiasm.
  2. We always treat all guests, vendors, employees – everyone – with respect.
  3. We always make every guest contact positive.
  4. We always take personal responsibility for creating grand vacations.
  5. We always anticipate guests’ needs.

To this day, Mike and Mike believe in a hands-on management style that ensures the level of excellence they expect from their highly trained staff.

Awards

  • Arda Winner

    Winner of Technology Project Team

    Business Administration Manager: Finance, Accounting, HOA

    Business Administration Team Member: Contract Administration, Processing, Legal, Title or Registration

    Owner/Customer Relations Administrative Support Professional

    Marketing Programs

    Salesperson: Traditional Line

    Salesperson: In House

    Sales Management Executive

  • The Denver Post

    Top 100 Workplaces in Colorado – BGV ranked 24 out of 45 on the list of mid-sized companies.

  • Kaiser Permanente Business Excellence Awards

    1st place: Best Place to Work

    2nd place: Business of the Year

    3rd place: Champion on Workplace Wellness

© Copyright   |   All Rights Reserved   |   Breckenridge Grand Vacations   |   PO Box 6879 • 100 S. Main St. • Breckenridge, CO 80424